The Role of Independent Consulting in TechnologyOne Projects
Implementing an ERP system like TechnologyOne is a major undertaking. Councils must balance budgets, meet procurement rules, and manage expectations from elected members, auditors, and residents. With so much at stake, relying solely on vendor advice can be risky.
That’s why independent consulting plays such a vital role.
Why independence matters in local government
TechnologyOne is a powerful system, but like any enterprise platform, it must be tailored to suit the unique processes of each authority. Vendors and resellers are motivated by sales targets and product adoption, not necessarily by whether a council achieves the best value. Independent consultants, like Tonic Technologies, exist to close that gap.
From the very first step, our team supports councils by clarifying requirements, challenging unnecessary modules, and designing procurement strategies that are transparent and compliant. This protects councils from overspending and ensures the project starts on solid ground.
Supporting projects from start to finish
During implementation, Tonic Technologies provides objective project management and oversight. We coordinate with internal teams, vendors, and external suppliers to keep delivery on track. Because we are independent, we’re able to call out risks, resolve conflicts, and recommend adjustments without bias.
We also add value after go-live. Many councils struggle to maintain momentum once a system is launched. Our consultants carry out optimisation reviews, ensuring TechnologyOne continues to meet evolving needs rather than drifting into inefficiency.
Ultimately, independence isn’t just about risk management. It’s about building long-term capability inside councils. By embedding best practices, training internal champions, and reviewing processes, Tonic Technologies helps authorities make TechnologyOne a tool for ongoing transformation rather than a one-off project.
Independence keeps projects accountable. Councils can be confident that their ERP investment truly serves residents and taxpayers. Contact us below if we can help you get the most our of your systems.